https://wiki.envirologic.se/ 2026-04-30T18:37:41+00:00 https://wiki.envirologic.se/ https://wiki.envirologic.se/lib/exe/fetch.php/favicon.ico text/html 2023-12-06T11:51:20+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:arm_stuck?rev=1701892280&do=diff Arm stuck This is a soft alarm. However, the alarm will be accompanied by a robot stuck alarm. Description The arm motor has stuck in the given direction (outwards or inwards), i.e. no significant movement has been detected for a couple of seconds when the motor was expected to move. The motor is stuck due to a physical obstacle (bad programming with too small margins or other environmental changes). text/html 2023-12-06T11:39:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:boom_stuck?rev=1701891585&do=diff Boom stuck This is a soft alarm. However, the alarm will be accompanied by a robot stuck alarm. Description The boom motor has stuck in the given direction (upwards or downwards), i.e. no significant movement has been detected for a couple of seconds when the motor was expected to move. The motor is stuck due to a physical obstacle (bad programming with too small margins or other environmental changes). text/html 2020-07-15T02:50:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:homing_needed?rev=1594806608&do=diff Homing needed This is a hard alarm. Description Homing has not been performed or the homing positions have been lost and need to be reinitialized. Automatic washing cannot be started before homing is done. Troubleshooting Go to the Homing instruction for further guidance. text/html 2023-12-06T11:29:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:hose_reel_stuck?rev=1701890974&do=diff Hose reel stuck This is a hard alarm. Description The hose reel has stuck and the robot cannot disentangle it. Troubleshooting * Check that the hose spreader is working * Check that the hose spreader stroke is centered * Check that the hose is evenly distributed on the reel text/html 2020-07-03T02:05:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:marker_missed?rev=1593767135&do=diff Marker missed This is a soft alarm. Description A marker has not been detected within an expected area during automatic cleaning. Troubleshooting * Check alarm screen for the number of the last missed marker * Check that the marker is correctly mounted text/html 2023-12-06T11:55:05+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:nozzle_stuck?rev=1701892505&do=diff Nozzle stuck This is a soft alarm. However, the alarm will be accompanied by a robot stuck alarm. Description The nozzle motor has stuck in the given direction (clockwise or counter-clockwise), i.e. no significant movement has been detected for a couple of seconds when the motor was expected to move. The motor is stuck due to a physical obstacle (bad programming with too small margins or other environmental changes). text/html 2024-10-30T00:20:03+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:telescope_stuck_outward_direction?rev=1730272803&do=diff Telescope stuck This is a soft alarm. However, the alarm will be accompanied by a robot stuck alarm. Description The telescope motor has stuck in the given direction (inwards or outwards), i.e. no significant movement has been detected for a couple of seconds when the motor was expected to move. The motor is stuck due to a physical obstacle (bad programming with too small margins or other environmental changes). text/html 2023-12-06T11:51:39+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tower_stuck?rev=1701892299&do=diff Tower stuck This is a soft alarm. However, the alarm will be accompanied by a robot stuck alarm. Description The tower motor has stuck in the given direction (right or left), i.e. no significant movement has been detected for a couple of seconds when the motor was expected to move. The motor is stuck due to a physical obstacle (bad programming with too small margins or other environmental changes). text/html 2023-12-06T11:59:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:ts_alarm?rev=1701892775&do=diff Troubleshooting - alarms Which alarm is shown on the screen? If you have already left the alarm screen you can go to Settings>Alarm list>Alarm history. General alarms * Battery idle voltage low * Battery voltage low * Ongoing wash aborted unexpectedly * Over current detected * Water pressure too low * Water pressure too high * Water turned off due to stuck motors Motor alarms * Arm stuck * Boom stuck * Hose reel stuck * Motor missing pulses in given direction * No mo… text/html 2020-07-09T05:31:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_backup?rev=1594297883&do=diff Backup errors These are soft alarms. Description Something when wrong when creating the backup of the recorded item (location, program or recipe). Troubleshooting Contact service text/html 2020-07-14T13:42:29+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_battery_idle_voltage_low?rev=1594759349&do=diff Battery idle voltage low This is a soft alarm. However, washing cannot be started. Description The battery voltage has gone below 23.5 V during a period where the robot has been idle for more than 10 minutes. Washing cannot be started before the batteries have been charged fully. text/html 2020-07-07T05:13:12+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_battery_voltage_low?rev=1594123992&do=diff Battery voltage low This is a soft alarm. However, no new programs will be able to start. Description The battery voltage has gone below 21 V. If the robot is washing the current program at the current marker will be finished but no new programs will be started before the batteries have been charged to more than 25 V. text/html 2022-01-04T06:17:57+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_file_operation_failed_during_teach?rev=1641305877&do=diff File operation failed during teach or recipe edit This is a hard alarm. Description An error occurred while writing to memory card during program teach-in or recipe edit Troubleshooting Unfortunately, the program or recipe must be re-created (restart the robot first). Contact service if the problem persists. text/html 2020-09-24T22:32:03+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_first_marker?rev=1601011923&do=diff First marker not found within 500 pulses This is a hard alarm. Description No marker was detected when searching for the first marker during automatic cleaning, location creation or teach-in. The marker needs to be detected within about 1.2 meters from the starting position of the robot. text/html 2020-07-14T14:17:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_large_position_change?rev=1594761444&do=diff Unexpected large position change detected for given function This is a soft alarm. Description An unexpectedly large position adjustment was done for the motor indicated by the alarm: boom, tower, wheels, telescope, arm or nozzle. The detection limits are different for the different motors. text/html 2020-07-14T10:43:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_marker_magnetic_switch_failure?rev=1594748603&do=diff Marker magnetic switch failure This is a soft alarm. Description The magnetic switch has been active for too long, indicating possible failure. Troubleshooting * Check that the magnetic switch is working * Check cabling to the magnetic switch text/html 2020-09-27T03:43:48+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_missing_pulses?rev=1601203428&do=diff Motor missing pulses in a given direction This is a soft alarm. Description No movement detected was detected at all when a motor was commanded to move. The alarm indicates both which motor that has failed (boom, tower, wheels, telescope, arm or nozzle) and in which direction. text/html 2020-09-24T23:49:29+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_missing_zero_sensor?rev=1601016569&do=diff Missing zero position sensor for given function This is a soft alarm. Description No movement detected was detected at all when a motor was commanded to move. The alarm indicates both which zero position sensor that was not detected: tower, telescope, arm or nozzle. text/html 2020-09-11T02:29:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_motor_stuck?rev=1599816548&do=diff Motor stuck in a given direction This is a soft alarm. However, the alarm will be accompanied by a robot stuck alarm. Description No movement detected for a couple of seconds while the target position has not been reached yet, i.e. the motor has started moving but then stopped before reaching the desired position. The alarm indicates both which motor that has failed and in which direction. text/html 2020-07-14T10:21:05+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_no_current?rev=1594747265&do=diff No current detected for given function This is a soft alarm. Description No movement detected was detected at all when a motor was commanded to move. At the same time, no significant current was measured. Troubleshooting * Check motor cabling text/html 2025-06-07T23:01:54+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_ongoing_wash_aborted_unexpectedly?rev=1749362514&do=diff Ongoing wash aborted unexpectedly This is a hard alarm. Description An ongoing automatic wash was aborted unexpectedly. Troubleshooting Most probably caused by power loss. Check that the batteries are charged and that cables/connectors are not damaged. It can also be set off by powering off the robot during washing. text/html 2020-07-14T09:31:14+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_over_current_detected?rev=1594744274&do=diff Over current detected This is a soft alarm. Description The total current consumption has gone over 18 A. Troubleshooting * Check that idle current is about 0.5 A. * Check that no motors run overloaded, ie. check that the load has not increased due to mechanical failure, wear etc. text/html 2020-07-12T23:32:03+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_pcb_com_failure?rev=1594621923&do=diff PCB communication failure This is a hard alarm. Description The control electronics (PCB) failed to answer a request from the operator panel (PLC) Troubleshooting Contact service text/html 2020-07-14T09:31:11+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_pcb_wd?rev=1594744271&do=diff PCB communication watchdog triggered This is a hard alarm. Description The control electronics (PCB) detected a communication lapse Troubleshooting Contact service text/html 2023-12-06T11:32:10+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_reel_missing_pulses?rev=1701891130&do=diff Reel missing pulses This is a soft alarm. Description No movement detected was detected at all when a motor was commanded to move. Troubleshooting * Check that pulses are received from reel motor * Check cabling * Check that motor is turning text/html 2020-07-04T04:50:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_robot_stuck_too_many_times?rev=1593863445&do=diff Robot stuck too many times This is a hard alarm. Description A motor has stuck once, i.e. no significant movement has been detected for a couple of seconds when a motor was expected to move. Troubleshooting This alarm is always shown together with an alarm for the specific function (boom, tower, wheels, telescope, arm or nozzle). Some general guidelines are outlined below. More detailed troubleshooting guidelines are given in the corresponding sections for each specific function. text/html 2021-11-02T01:43:17+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_self_test_failed?rev=1635842597&do=diff Self test failed This is a soft alarm. However, it might indicate that action needs to be taken before washing can start. Description One of the PLC self tests failed during start up. The self tests mostly cover internal parts of the PLC but there is also one for the text/html 2023-01-24T02:42:13+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_unexpected_pcb_reset?rev=1674556933&do=diff Unexpected PCB reset This is a hard alarm. Description The control electronics (PCB) has reset unexpectedly Troubleshooting Contact service text/html 2020-07-21T12:25:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:tsa_water_turned_off_stuck_motors?rev=1595359508&do=diff Water turned off due to stuck motors This is a hard alarm. Description The water valve has been closed due to the fact that no movement has been detected for a significant time. This is a “catch all” alarm that goes off if the robot unexpectedly hangs during automatic washing. text/html 2024-08-21T11:08:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:water_pressure_too_low?rev=1724263704&do=diff Water pressure too low This is a hard alarm. Description Low water pressure was detected. The water pressure was below about 50 bar for more than 2 minutes. Troubleshooting * Check the water hose for damages/leakage * Check on the right side of hose reel if lock ring is positioned correctly text/html 2020-07-15T02:51:05+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:watervalve_not_closed?rev=1594806665&do=diff Water pressure too high This is a hard alarm. Description High pressure was detected when water was expected to be turned off. Troubleshooting Check the water valve for dirt. Go to the instruction on how to clean the water valve. text/html 2023-12-06T12:03:55+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.envirologic.se/doku.php/troubleshooting:alarm:wheels_stuck?rev=1701893035&do=diff Wheels stuck This is a soft alarm. However, the alarm will be accompanied by a robot stuck alarm. Description The wheels motor has stuck in the given direction (forwards or backwards), i.e. no significant movement has been detected for a couple of seconds when the motor was expected to move. The motor is stuck due to a physical obstacle or other environmental changes.